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How to Choose a Robotic Cleaning Machine Vendor

Monday, 12 October 2020

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4 Categories When Considering a Robotics Vendor

Robotic machines use complex software and are engineered with the end user in mind. While there are many on the market, the standards may differ. We have identified 4 main important categories that need to be considered for you and your business when deciding on who to purchase your new robotics floor scrubber from.

The Machine
The Software
The People
The Process

The Machine: the appearance of these machines vary in size but more importantly the technology inside will vary as well. Here are things to look for in robotic cleaning machines:

Proven AMR experience at scale: Do you feel confident in the experience of the manufacturer in building and deploying robotics?
Proven Floor Cleaning Hardware: Does the manufacturer have proven ability that their cleaning equipment will be able to clean consistently and stand up to daily, rigorous use. Consider the usability, durability and performance.
Familiar Machines: Is the Robotic equipment based on a manual operated cleaning machine? This familiarity will help ensure operators feel at ease operating and training the robot.

The Software: using AI-driven software to facilitate the machine doing the physical cleainng.

Safety Through Experience: Robots are fun but they need to be safe as well, ensuring the safety of your staff and visitors is the number 1 priority. The vendor needs to be transparent with you about the software platform and the safety precaution put in place.
Intuitive User Interface: You don’t need an IT or engineering degree to program a robotic cleaning machine and manage the interface. Make sure that the vendors platform is easy to use for all technical abilities an ages.
Proof of Coverage and Operational Metrics: Any AMR software platform should be able to deliver robust performance data and reporting capabilities, such as heat maps, cleaning coverage and machine utilization.
Integrated Approach: Proven cleaning equipment + robotics software experience provides an integrated approach to your robotics implementation.

The People: Employees will always be a part of a robotic cleaning program, and you don’t have to go it alone when you choose the right vendor.

Dedicated Customer Success Team: Your Robotics Partners will be able to provide you with support well after deployment. Reporting, troubleshooting and reviewing your cleaning program should all be included.
Consultative Approach: Excellent service is proactive and predictive, driven by experience and expertise. Partners that help you customize and optimize your robotic cleaning program to align with your specific business goals.

The Process: Change within the business can confronting and you may require assistance in helping employees realise the benefits.

Proven Process: Leading vendors have developed processes around deployment and program optimization to set you up for success and measurable ROI.
Ongoing Program Optimization: A successful robotic cleaning program requires more support than simply delivering the machine and setting it up. To ensure a successful program, ongoing support is necessary to make sure your robotic cleaning machines are being used as efficiently as possible long term.

Of course there are additional factors to consider when looking for a robotic cleaning machine partner depending on your particular business needs. There is no one size fits all robotic solution, and these considerations can help you determine which manufacturer best suits your needs.

Tennant Company is a recognized leader in designing, manufacturing and marketing solutions that help create a cleaner, safer, healthier world. With a vision to become a global leader in sustainable cleaning innovation that empowers our customers to create a cleaner, safer and healthier world, Tennant creates solutions that are changing the way the world cleans. Tennant products include equipment used to maintain indoor and outdoor surfaces, as well as TennantTrue® financing solutions, equipment parts, service, and maintenance to help ensure superior cleaning performance from your Tennant machines.

To keep updated with Tennant Australia’s products and developments:
VISIT: www.tennantco.com.au
CALL: 1800 226 843
EMAIL: contactus@tennantco.com
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